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How to return an item

Our returns policy:

At Fancy Dress Delivered customer satisfaction is very important to us, and so we offer a 30 day hassle free: return and refund or replacement policy. If you would like to return unwanted goods please send them back in their original condition for a refund (Postage costs are not refundable). If the products are faulty or we sent them in error, we will offer the option of a refund or replacement and we will fully refund your return postage costs.

To return an item :

  • Include a slip with the reason for return
  • Please include your order number
  • If you do not have your order number your name will be fine
  • We will need your name, delivery and invoice address and a contact telephone number
  • Returns address : Fancy Dress Delivered, 46 High Street, CHESHAM, Bucks, HP5 1EP
  • We suggest using first class post, however this is not essential.

Please note postage costs are not refundable.

If you need to cancel an order, this is possible until the point of despatch.
Please call us on 01442 768474 to cancel an order - Lines are open 9am-5.30 Mon-Friday.

Any questions please email us : sales@fancydressdelivered.co.uk or call 0800 059 9062.

© Fancy Dress Delivered 2008 - 2017